The Ingleside Hotel and Springs Water Park strives to provide a comfortable and enjoyable place for everyone. We reserve the right to evict from our property without refund any individuals or groups for actions or behaviors which we deem to be unacceptable.
HOTEL ACCESS – Day pass guests are not allowed in the hotel. Day pass admission is for access to Springs Water Park only and must be purchased online.
GUEST ROOM CAPACITY – Guests are required to observe the posted maximum capacity in guest rooms at all times. 4 people in a Premier Guest Room / 6 people in a Suite. Additional wristbands cannot be added to guest rooms.
PARTIES AND LOUD MUSIC – Parties in guest rooms are strictly forbidden and any registered guests and their invitees found to be having or permitting a party may be subject to eviction without notice or refund. Any guest room/suite above the limit per room/suite is consider to be a “party”.
WATER PARK ACCESS – Wristbands must be worn by everyone 24 months and older entering the water park. A replacement wristband will only be given if a guest exchanges their previous band. Any alterations to wristbands will render them void. For your safety, children under the age of 16 must be accompanied by an adult at all times in the park.
PROFANITY AND DISRUPTIVE BEHAVIOR – There is zero tolerance for use of foul language and disruptive behavior. We do not allow any excessive noise, parties or disrespectful behavior towards other patrons or our staff.
CLOTHING AND BODY ART – Shirt and shoes are required in the hotel public areas at all times. Clothing or body art which we determine to be unfit for a family resort will not be permitted.
SMOKING FEE – A $300 cleaning fee will be charged to your credit card on file for any smoking done in the guest room or guest balconies.
QUIET HOURS – During the hours of 11pm - 7am, guests are expected to be in their guest rooms with minimum noise levels.
INCIDENTAL CHARGES – For overnight guests, your credit card will be authorized $100.00 per night. The length of time for the charge to drop off your account will vary depending on your financial institution. In the event of damage to the property, your credit card on file will be charged a minimum of $100 to cover the expenses. (Stain removal, confetti, excess cleaning, etc.)
RESORT FEE – Guest rooms with water park access will be charged a $20 resort fee per night (plus tax). This charge includes complimentary pool towels, lifejackets and seasonal onsite activities.